Frequently Asked Questions
Everything you need to know about your Jetty experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are Jetty products sustainably made?
Yes, we prioritize ethical manufacturing and use organic or recycled materials in over 80% of our collections to ensure high quality with a low environmental impact.
Can I change or cancel my order?
Orders are processed quickly, but we have a 60-minute window after purchase where you can modify or cancel your order via your account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.